MyBnB · Penang-based short-stay management
Airbnb Management for Penang Property Owners
Condos, service apartments, duplexes and landed homes — assessed individually for location, readiness, permissions and building rules.
Free assessment · No obligation · Response within one working day
Founder experience since Sept 2016 · Airbnb, Booking.com & Agoda.
Owner experiences & guest-review profiles →
Your property, assessed individually
Is short-stay management suitable for your unit?
What you can prepare
- Property name or location, type and layout
- Current condition, photos and any existing tenancy
- Known building restrictions and your preferred rental arrangement
What MyBnB checks
Location, title, approved use, authority requirements, current building rules, access and guest-ready preparation. Condos, service apartments, duplexes and landed homes are assessed individually — a property type or neighbouring listing does not establish permission.
An assessment is not acceptance, licensing or building approval. Confirm requirements before furnishing, listing or accepting bookings. Service coverage is separate from current managed properties; Batu Ferringhi is outside our operating area.
Current standard unit-management model
70% owner / 30% management
Of positive net operating profit — after unit operating expenses, not gross booking revenue.
- No management fee is charged under the standard model when there is no positive net operating profit.
- Unit operating expenses, agreed setup costs and ownership commitments may still apply.
- A month with no management fee does not mean there are no property costs or investment risks.
- The applicable signed agreement governs the calculation and any different pooled, fixed-rent or historical funding arrangement.
- Expenses are deducted once — never relabelled or counted twice.
- MyBnB absorbs its own staff salaries, office overhead and internal administration/accounting software.
- Statement & payout
- Monthly, by month-end
- Minimum term
- 12 months
- Notice period
- 90 days’ written notice, subject to your signed agreement
The four cost categories
- AManagement work
- Covered by MyBnB’s management share.
- Listing preparation and management, pricing analysis and tuning
- Guest communication, housekeeping scheduling, maintenance sourcing and coordination
- Owner reporting and administration
- This is the management work — separate from the direct cost of cleaning and linen, which is a unit operating expense (B).
- BUnit operating expenses
- Deducted before calculating net operating profit and applying the split.
- Platform and guest costs: OTA commissions, housekeeping and linen, guest consumables
- Running costs: utilities and Wi-Fi, JMB/MC charges, unit-specific channel-manager and pricing subscriptions
- Repairs: repair parts and third-party contractor invoices
- COne-time setup
- Separately scoped and quoted; payment and statement treatment follow the applicable agreement.
- Professional photography, agreed furnishing, styling, renovation or guest-ready preparation
- Payment timing and statement treatment follow the applicable agreement
- No separate management onboarding fee does not mean all setup work is free
- DOwnership costs
- Outside the published operating-profit calculation.
- Loan instalments, owner insurance, assessment and quit rent
- Your owner allocation is not automatically your final cash surplus after these obligations
Illustrative monthly example
- Gross revenue
- RM 6,000
- − Operating costs
- RM 2,400
- = Net operating profit
- RM 3,600
- Allocated as (dividing the RM 3,600)
- Owner RM 2,520 · MyBnB RM 1,080
Illustrative only — RM 6,000 is an independently selected gross-revenue input, not calculated from a nightly rate or occupancy assumption and not a measured portfolio average or forecast. Actual revenue and costs differ; setup charges and ownership costs are excluded.
Illustrative expense breakdown and calculation basis
- Housekeeping and linen: RM 700
- OTA commissions: RM 900
- Utilities, Wi-Fi and JMB: RM 550
- Channel manager and consumables: RM 250
Net operating profit is gross booking revenue for the month (Airbnb, Booking.com and Agoda, including any guest cleaning fee collected) less that unit's own operating costs: OTA commissions, housekeeping and linen, guest consumables, utilities and Wi-Fi, JMB/MC charges, the unit's channel-manager and pricing subscriptions, and repair parts or third-party contractor invoices. It does not deduct MyBnB staff salaries, office overhead or our internal software, and it does not include ownership costs such as loan instalments, insurance, assessment or quit rent.
Nautilus Bay: Historical Owner Results
Nautilus Bay, Karpal Singh Drive — 4-bedroom landed terrace house · 3 storeys · entertainment facilities
June 2026 snapshot
HISTORICAL · JUNE 2026
RM 6,633.90
Owner distribution — 60% of net operating profit
- Gross revenue
- RM 18,819.00
- Occupancy
- 73%
- Net operating profit
- RM 11,056.50
The 60% is agreement-specific, differs from today’s standard 70/30 offer and does not establish other months’ allocations.
October 2024–June 2026 summary
Oct 2024 – Jun 2026 (21 months)
- Cumulative owner distributions
- RM 101,381.52
- Cumulative gross revenue
- RM 180,542.54
Historical allocations and capital-recovery terms followed the agreement applicable to each reporting period. One unit’s results are not a forecast; performance varies.
Case-specific funding
Fit-out: RM 59,390.54 across 73 items, funded upfront by MyBnB. The owner separately carries a 50% buyback obligation of RM 29,695.27 on flexible terms.
This funding arrangement is case-specific and different from the standard offer.
Source: June 2026 verified monthly statement, Statement ID NBL18-2026-06.
Owner/operator-supplied photographs of the unit — living room, bedrooms, aircraft-themed feature, karaoke room and decorative fountain — are on the full case page. Photograph dates were not supplied; they do not verify the historical figures above.
Read the full Nautilus Bay caseLorong Popus is an illustrative operating scenario with no published owner figures, not a verified earnings case. Explore the heritage-townhouse scenario.
Owner experiences — in their own words
Two owner videos about day-to-day management and monthly reporting.
“Whatever it is — repairs, cleaning, guest issues — it's all in the receipts. I see exactly where every ringgit went before my payout lands.”
Shared with the owner's permission. Individual unit performance varies with seasonality, pricing, furnishing, location and guest demand.
Dated guest-review profiles — hosting evidence, not owner returns
- Airbnb host-profile guest rating: 4.82/5 from 7,111 reviews. Profile: THHELPER MANAGEMENT GROUP · Observed 9 October 2026. View an Airbnb listing showing the host details
- View Straits Garden Suites on Booking.com
- View our public Agoda host profile
Guest reviews are hosting evidence. Individual property ratings and owner-management results differ; they are not audited owner returns, guaranteed earnings or owner satisfaction.
A local team for the day-to-day work
Listing and pricing management, guest communication, synchronized calendars, housekeeping and linen coordination, guest screening, maintenance coordination and owner reporting — with a Penang-based team and itemised records.
From property assessment to ongoing management
1. Assess & agree
Review suitability, permissions, costs and the management agreement before proceeding.
2. Prepare the property
Agree access, guest-ready work and photography. One-time setup is scoped and quoted separately.
3. Publish listings
Prepare Airbnb, Booking.com and Agoda listings with a synchronized calendar, subject to platform requirements.
4. Operate & report
Manage guests, pricing, housekeeping and maintenance coordination; itemised monthly statement and payout by month-end.
Onboarding depends on the agreed scope, property readiness, required permissions and platform requirements. We confirm the next steps after assessing the property. Listing publication, the first booking and the first owner payout are separate milestones. The first booking date is not guaranteed.
Guest support, upkeep and handover detail
Guest communication includes EN/BM/中文 support, arrival instructions and access coordination. Turnover cleaning follows a documented checklist with post-clean inspection, linen rotation and consumable restocking.
Normal service hours are Monday–Saturday, 9:30am–6:00pm. Urgent access-related matters are prioritised; non-urgent enquiries received after 10pm are handled the following day. Repairs above RM 500 require owner approval. Our current standard guest policy does not apply a separate security deposit. Where damage occurs, the case is handled through the relevant booking platform's resolution process where applicable, alongside guest screening and house rules.
Before a handover from another operator, confirm notice requirements, existing bookings, listing/account control and access responsibilities. Owners may block personal dates subject to confirmed bookings and reasonable notice.
Owners Often Ask Us
We first check the property's location, title, approved use, applicable authority requirements and current building rules. A development name or neighbouring Airbnb listing does not establish permission. Send your development name and property type for an initial assessment. Our assessment does not replace any required authority approval. Confirm requirements before furnishing for short stays, listing or accepting bookings.
Contact MyBnB to discuss whether a handover is workable for your property. Before switching, check your current agreement, notice requirements, confirmed bookings, listing and account control, access arrangements, deposits or outstanding balances, and current property permissions. Any transfer depends on the relevant agreements and platform rules. Confirm the handover date and each party's responsibilities before making changes.
Itemised statement + payout by month-end. Every booking is traceable back to the platform (Airbnb / Booking.com / Agoda). Every ringgit of revenue and cost is itemised — no black box.
Our current standard model has a minimum 12-month term and requires 90 days' written notice, subject to your signed agreement. The effective end date, existing bookings, outstanding expenses and any applicable separate funding arrangement are handled according to the relevant agreement. Listing and account access, handover and any transfer depend on account ownership and the applicable platform rules.
Fixed fees charge you regardless of performance. Our management fee is calculated only from positive net operating profit — if a month has no net profit, there's no management fee. This keeps us fully motivated to maximise your unit's performance.
We enforce a strict guest screening process and house rules. For damage, we coordinate directly with the platform's resolution centre and manage the claim on your behalf. If your unit isn't guest-ready yet, our sister brands MyReno and The Homestay Helper handle styling through to full short-stay-ready renovation before your first guest.
Onboarding depends on the agreed scope, property readiness, required permissions and platform requirements. Listing publication, the first booking and the first owner payout are separate milestones, and the first booking date is not guaranteed.
More about expenses, owner use, coverage and support
What expenses are deducted before my payout?
Only unit-specific operating costs: housekeeping and linen, consumables, OTA commissions, utilities and JMB charges, the Uplisting unit subscription, any unit-specific pricing subscription (e.g. Wheelhouse), and repair parts or third-party contractor invoices. MyBnB absorbs guest-communication staff, pricing analysis and tuning labour, listing-marketing labour, maintenance sourcing and coordination time, internal administration and accounting software, staff salaries and office overhead. Professional photography is a one-time setup cost, not a recurring monthly deduction.
How do I track my unit's performance?
You receive a detailed monthly statement by month-end showing all bookings, revenue by platform, expense breakdown, and your final payout. Please raise any questions about a statement by WhatsApp within 14 days of receiving it, so we can review the records and issue any correction in the same reporting cycle. General WhatsApp support is available at any time during service hours.
Can I block dates for personal use?
Yes. Owners may reserve dates for personal or family use, subject to existing confirmed bookings and reasonable advance notice.
Which Penang areas do you cover?
George Town, Tanjung Tokong, Gurney, Bayan Lepas, Gelugor, Straits Quay, Karpal Singh Drive in Jelutong and most major Penang Island condo developments. Batu Ferringhi is currently outside our operating area. Service coverage is separate from the currently managed portfolio and from eligibility: every property is still checked against its title, approved use, authority requirements and building rules before onboarding.
Where is MyBnB based?
MyBnB is based in George Town, Penang. Our office is at 29C-3A-17, The Maritime Piazza, Lebuh Sungai Pinang 2, 11600 George Town, and our entire operations team — guest support, housekeeping coordination and maintenance dispatch — is based on Penang Island, so every visit, turnover and repair is handled by people who live and work here.
Get Free Property Assessment
Tell us about your property and preferred contact method. We review suitability and confirm next steps — free, with no obligation, and a response within one working day.
How Much Can Your Unit Earn?
Illustrative assumptions based on MyBnB's internal George Town operating benchmarks, updated August 2026. Adjust to match your unit.
Illustrative assumptions based on MyBnB's internal George Town operating benchmarks, updated August 2026. Expenses vary with unit size, utilities, platform mix and turnover frequency. Cleaning is estimated from turnovers (8/month at an average 2.8-night stay) at RM 110 per turnover, plus RM 1,000 of other unit-specific costs (utilities, JMB, consumables, subscriptions, OTA commission). Actual results vary by unit, season and listing maturity.
Net operating profit is gross booking revenue for the month (Airbnb, Booking.com and Agoda, including any guest cleaning fee collected) less that unit's own operating costs: OTA commissions, housekeeping and linen, guest consumables, utilities and Wi-Fi, JMB/MC charges, the unit's channel-manager and pricing subscriptions, and repair parts or third-party contractor invoices. It does not deduct MyBnB staff salaries, office overhead or our internal software, and it does not include ownership costs such as loan instalments, insurance, assessment or quit rent.
Every worked example on this site uses one illustrative cost assumption: unit-specific operating costs of roughly 40% of gross booking revenue (illustrative band 35–45%), not a measured portfolio average. Net operating profit is therefore about 60% of gross, and the owner's 70% share works out at roughly 42% of gross. Adjust it to your own unit; your actual costs will differ.
Would Airbnb or long-term rental work better for your property?
Compare estimated Airbnb revenue, operating expenses and owner payout against long-term rental in approximately three minutes.
Coverage, properties and owner guides
George Town, Tanjung Tokong, Gurney, Bayan Lepas, Gelugor, Straits Quay, Karpal Singh Drive in Jelutong and most major Penang Island condo developments. Batu Ferringhi is currently outside our operating area. Service coverage is separate from the currently managed portfolio and from eligibility: every property is still checked against its title, approved use, authority requirements and building rules before onboarding.
Current portfolio records include Maritime Suites, Straits Garden Suites, Lorong Popus heritage properties and Nautilus Bay. Maritime Signature is an upcoming 2027 project, not yet operational; no operating results are published for it. Area guidance and illustrative scenarios are not portfolio earnings.
The person behind MyBnB
Tan Li Ming
Founder & Managing Director
陈立銘 · Tan Li Ming’s property and rental-management experience began in September 2016.
Visit Tan’s personal profilePersonal profiles and background
Civil engineer, University of Warwick; property entrepreneur leading a multi-property Penang portfolio. September 2016 is personal experience, not a MyBnB founding date.
MyBnB Management · Reno · Rent · Manage
SSM 003800847-W. Based at 29C-3A-17, The Maritime Piazza, Lebuh Sungai Pinang 2, 11600 George Town, Penang, Malaysia. MyBnB works alongside The Homestay Helper, MyReno, MyRoom and MyLoft, with distinct scopes and agreed terms.
Choose the right service for your property.
Reno · Rent · Manage
Explore short-stay management, rental-ready renovation, room rental and whole-unit rental through our specialist brands.
Airbnb & Short-Stay Management
Listing management, guest communication and day-to-day operations for suitable Penang short-stay properties.
You're viewing MyBnBExplore The Homestay Helper
Rental-Ready Renovation
Renovation, furnishing and property preparation around your intended rental strategy.
Explore MyReno
Room-Rental & Co-Living Management
Room-rental and co-living management for suitable properties.
Explore MyRoom
Whole-Unit Rental Management
Whole-unit management for long-term rental properties.
Explore MyLoft
Not sure which rental strategy suits your property?
Our team can assess the property's location, condition, layout and owner objectives before recommending the most suitable Reno · Rent · Manage pathway.
Each service has its own scope, charges and agreed terms. MyBnB is part of our Reno · Rent · Manage property-solutions ecosystem, working alongside specialist sister brands to provide property owners with a coordinated one-stop solution.
MyBnB Penang HQ — George Town
Real office, real team. Walk in for a chat or use the directions link below.
29C-3A-17, The Maritime Piazza,
Lebuh Sungai Pinang 2,
11600 George Town, Penang, Malaysia
Mon – Sat · 9:30 am – 6:00 pm
Sunday · Closed